หน้าที่ความรับผิดชอบ: • Consumer IT Assistant • Consumer IT Support Analyst • Support the issue for user by a phone call, remote or site support for such as E-mail, Internet, Network, Virus, Desktop PC, Notebook, V PN, Mobile phone etc • Work with Regional IT in term of general request and problem tickets • Responsible for users for all IT trouble tickets and requests • The Helpdesk technician installs, modifies and makes general repairs to personal computer hardware and software systems • Responsible for configuring, building and managing Windows XP workstations and laptops as well as maintaining and troubleshooting a variety of applications • Assist in IT Process and Procedure documents • Provide technical assistance and training to system users as required • Solve Desktop, Laptop, Printer and IT Hardware problem tickets at end user desks • Solve OS, Software and Application problems • Basic troubleshooting for Operating System • Installing, supporting and maintaining new hardware and software • Analyzing and resolving faults, whether it is a major system crash or reset of password • Update Microsoft patch, Antivirus definition, Spyware and Malware • Routinely performs software and hardware upgrades related to all hardware machines • System analysis for Job order process and application program

เหตุผลที่ลาออก: ต้องการหาประสบการณ์ใหม่ๆ เพิ่มเติม

หน้าที่ความรับผิดชอบ: Ocian2 Tower Bkk, Thailand

เหตุผลที่ลาออก: สิ้นสุดระยะเวลาโปรเจค